Privacy policy

This Privacy Policy describes how Veloura Beauty Store (“we,” “us,” or “our”) collects, uses and protects your personal information when you visit or make a purchase from our website. By using our site or services, you agree to the practices outlined below.

1. Information We Collect

We collect personal information to provide and improve our beauty and skincare shopping experience.

1.1 Personal Information

When you visit our site or make a purchase, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • Order history

1.2 Automatically Collected Information

We also collect technical data such as:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on our site

  • Cookies and tracking technologies

1.3 Marketing & Communication Data

  • Email preferences

  • Responses to promotions, surveys, or reviews

2. How We Use Your Information

We use your personal information to offer a safe, seamless, and personalized shopping experience:

  • To process and fulfill orders

  • To communicate about your order, delivery, or customer support

  • To improve website performance and product offerings

  • To send promotional emails, offers, and updates (you may opt out anytime)

  • To prevent fraudulent transactions or security risks

  • To comply with legal obligations

3. Sharing Your Information

We only share your information with trusted partners necessary to run our business:

3.1 Third-Party Service Providers

Examples include:

  • Payment processors

  • Shipping and delivery partners

  • Email marketing services

  • Website analytics tools

These providers only access the information required to perform their services and must protect it according to applicable laws.

3.2 Legal Requirements

We may disclose information if required to:

  • Comply with laws or government requests

  • Protect our rights, customers, or property

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences

  • Improve site performance

  • Personalize shopping experience

  • Track analytics and marketing performance

You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and regular monitoring.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent

  • Request a copy of your information

To exercise your rights, contact us

7. Children’s Privacy

Our products and website are intended for users 18 years and older.
We do not knowingly collect personal information from children.

8. International Users

If you are accessing our site from outside your country of residence, your information may be transferred and processed elsewhere. We follow applicable laws to ensure your data is protected.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted here with a revised “Last Updated” date.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us:

Veloura Beauty Store